怎样写好咨询信

时间：2024-05-04

程楠

文体概述

咨询信用于在社交或商务活动中询问有关情况，一般着重询问客观事实。咨询信要写得干净利落、明确具体、无歧义。咨询信是请求别人回答问题，故用词要礼貌、恳切，且无论对方是否愿意或能否提供帮助都应该事先表示感谢。通常情况下，信中还需要提供详细的联系方式，以便对方回复。

咨询信的主要内容一般包括：

1.进行自我介绍，表明自己的身份;

2.说明写信的目的，即寻求某些信息;

3.交代寻求这些信息的原因，强调所需信息的重要性;

4.提供详细的联系方式并表示感谢，同时请对方回复。

写作模板

Dear ______________，

I am ______________ （自我介绍）. Having read ______________ （信息来源）， I feel interested and want to join ______________ （活动）. I am writing to see if it is possible for you to provide me with some specific information regarding ______________（要询问的内容）.

To begin with， could you be so kind as to tell me ______________ （第一个问题）？ Besides， I would also like to know ______________ （第二个问题）. In addition， I wonder ______________ （第三个问题）. Also， what deserves my special attention is ______________（最重要的一個问题）.

Thank you for your kindness， and your early reply to this letter will be highly appreciated.

Yours sincerely，

Li Hua

→自我介绍，说明写信的目的。

→具体列举三至四个想要询问的问题，注意变换句式提问。

→表达感谢和期盼。

模板范文

Dear Sir/Madam，

Having read your advertisement in the newspaper， I feel interested in voluntary work and want to do whatever I can to help anyone in need. I'm writing to see if it is possible for you to provide me with some specific information regarding your advertisement.

To begin with， could you be so kind as to tell me the time arrangement for the volunteer activities and what events are organized？ Besides， I would also like to know if there are any special requirement for what it takes to be your volunteer. In addition， I wonder whether there is anything else that needs special attention to be a volunteer. Also， what deserves my special attention is whether there is an age limit.

Thank you for your kindness， and your early reply to this letter will be highly appreciated.

Yours sincerely，

Li Hua

经典句型

篇首句：自我介绍，说明写信的目的。

I'm writing to inquire about the details of... 我写信询问……的详细信息。

Would you please give me details of...？您能给我提供……的详细信息吗？

I have several...related questions， for example... 我有一些和……相关的问题，比如……

I would like to know whether you can tell me something about... 我想知道您是否能告诉我有关……的情况。

I'm writing to see if it is possible for you to provide me with information regarding... 我写信是想知道您是否能给我提供关于……的信息。

I am... I wonder if you could provide some specific information about... 我是……我想知道您是否能提供一些……的具体信息。

I wonder/am wondering if you could/would let me know something about... 不知道您是否能够告知我有关……的情况。

I'd like to acquire all the information relative to... 我想获得关于……的所有信息。

I'm writing to ask you some relevant questions. 我写信向您询问一些相关的问题。

I'd like to know something about.../I would also like to inquire... 我想知道关于……的一些事情/我还想咨询……

篇中句：具体列举想要询问的问题。

Another point I am not certain about is...我还不确定的另外一点是……

I'd also like some help/information on...我还想要一些有关……的帮助/信息。

The questions that need answering are listed as follows. 下列是我想咨询的问题。

I would appreciate it if you could inform me... 如果您能告诉我……，我将不胜感激。

篇尾句：表达感谢和愿望。

Could you be so kind as to send me some... on the above-mentioned aspects？能否针对上述问题寄些相关的……给我？

Thank you for your kindness， and your timely attention to this letter will be highly appreciated.谢谢您的善意，对于您对这封信的及时关注我将不胜感激。

I am looking forward to hearing from you. 我盼望着收到您的来信。

Please call me at...and let me know.../Please get in touch with...at... 请拨打……告诉我……/请拨打……和……联系。

I'll be very grateful for any help you can give me. 对于您的任何帮助我将非常感激。

I shall feel appreciated if you will favor me with a call at your earliest convenience. 如果您能盡早回电话，我将非常感激。

Your kind help would be greatly appreciated. 非常感谢您的好心帮助。

Please favor me with an early reply. 请早日回复。

I would be most grateful if you could send me information regarding/concerning...如果您能向我提供关于……的信息，我将不胜感激。

Your early attention to this letter would be highly appreciated. 如果您能及早回复这封信，我将不胜感激。

I'm looking forward to/eagerly waiting for a favorable reply at your earliest convenience. 我盼望着您早日回复。

May I have your reply by...（日期）， if possible（语气更加委婉）？如果可能，我能否在……（日期）之前收到您的答复呢？

I would greatly appreciate a response from you at your earliest convenience. 请在方便时尽早回信，我将不胜感激。

高考典例

（2014·全国乙卷）假定你是李华，计划暑假期间去英国学习英语，为期六周。下面的广告引起了你的注意，请给该校写封信，询问有关情况（箭头所指内容）。

注意：1.词数100左右;

2.可以适当增加细节，以使行文连贯。

3.参考词汇：住宿-accommodation

【试题解读】

1.审题立意

本文属于应用文中的咨询信，李华写信给英国的一个培训中心询问暑假培训的详细内容。对考生的综合能力要求较高，要求考生有很强的谋篇布局的能力和组织要点的能力。通过读题、审题，紧扣文章主题，结合汉语提示（暑假期间、去英国、学习英语、为期六周）、广告所提供的信息及箭头所指问题，理清写作思路，然后列出文章所有要点，缺一不可。写作时，尽量使用自己熟悉的单词和句型，同时也要注意使用高级词汇和高级句型使文章显得更有档次。

2.写作要点

（1）你计划去英国学习英语;

（2）看见了对方的广告，引起你的注意，想询问具体信息;

（3）该校培训班的开始日期、班级规模、周课时、费用以及食宿方式;

（4）期待对方的回信。

3.注意事项

（1）本文是一封咨询信，要注意格式和特殊用词;

（2）使用第一人称和以将来时为主的时态;

（3）适当增加细节，以使行文连贯、流畅，特别注意在选择句式时要富于变化。

【佳作赏析】

Dear Sir or Madam，

As a senior high school student， to improve my English①， I'm planning to go to Britain to attend a summer school during the vacation. Would you mind answering my questions about your six-week English course②？

My first question is when③ the course will start and how many class hours there are per week. Furthermore④， I want to know how many students make up the class. I'd also like to know how much I have to pay for the course and whether accommodation is included⑤. Finally， shall I live in a host family or a university dormitory？

I'd appreciate it very much if you could give me an early reply⑥.

Yours faithfully，

Li Hua

亮点分析：本文涵盖了题干中提到的所有要点。开篇为总起部分，点明自己的身份和写信目的，并表示想要知道暑期课程的详细信息。接下来为分述部分，详述了自己想要了解的信息并在这部分使用了衔接词。最后表达了期待回复的愿望。行文完整，适当地使用了一些过渡词，使行文连贯流畅。高级词汇、短语和句式的灵活运用，尤其是简单句与复合句间切换自如，可见作者对语法结构的掌握相当纯熟。

①开篇点明自己的身份和写信目的。此句中使用不定式短语起强调作用，非谓语动词的使用准确、到位，目的性更加明确。

②此处用疑问句，不仅使表达方式多样化，而且，与陈述句相比，读来让人感觉委婉柔和，颇有礼貌。

③when引导的是表语从句，地道顺畅，足以见作者在复杂句式表达上的熟练运用。用My first question阐述第一个问题，娓娓道来，不生硬。

④过渡词的使用使文章内容衔接自然，脉络清晰，层次分明。连贯性是书面表达评分标准中重点考查的一项。

小貼士与furthermore类似的表达：besides、 moreover、 in addition、what's more等。

⑤并列复合句，不仅使句子结构紧凑，也显现了作者对该语法点掌握的熟练程度。

⑥I'd appreciate it very much if...是一个较高级的句式结构，运用地恰到好处，足以让人感觉到作者的语法功底之深，提高了文章的档次。

【参考范文】

Dear Sir or Madam，

I am a student in China and I plan to go to Britain to attend a summer school during the vacation. I've seen your ad， and I'd like to know something more about your six-week English course.

First， when will the course start and how many class hours are there per week？ Besides， I wish there would not be too many students in a class. I'd also like to know how much I have to pay for the course and I don't know whether accommodation is included. Would there be a host family or a university dormitory？

I am looking forward to your early reply.

Yours faithfully，

Li Hua

小试牛刀

假定你是李华，打算在高考之后参加由某国际高校联合会组织的青年野外生存训练（field survival training）活动。现写信给主办方，要点如下：

1.介绍个人情况;

2.参加的原因和个人期望;

3.询问活动的地点、时间等安排。

注意：

1.词数100左右;

2.可以适当增加细节，以使行文连贯;

3.开头和结束语已给出，不计入总词数。